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Carroll Parts Customer Reviews

See what real customers are saying about how Carroll Parts made their repairs easier.

4.9
Based on 778 reviews
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Richard J. profile picture
Richard J.
08:03 10 Jan 26
Pretty simple, my Instahot tank blew the heater and I needed a replacement. Every other place only wanted to sell me a completely new unit (with an unneeded faucet). Carroll had exactly what I needed, at a reasonble price, and shipped it on time. Highly recommended.
Richard J. profile picture
Richard J.
08:03 10 Jan 26
Pretty simple, my Instahot tank blew the heater and I needed a replacement. Every other place only wanted to sell me a completely new unit (with an unneeded faucet). Carroll had exactly what I needed, at a reasonble price, and shipped it on time. Highly recommended.
Lyle K. profile picture
Lyle K.
20:06 09 Dec 25
Generally a very good transaction. The website is excellent and even had an install video. The selection of OEM equipment is great and so is the pricing. My only complaint is that shipping costs were higher than I expected, but it was FedEx so I thought that was OK. It came USPS….
Lyle K. profile picture
Lyle K.
20:06 09 Dec 25
Generally a very good transaction. The website is excellent and even had an install video. The selection of OEM equipment is great and so is the pricing. My only complaint is that shipping costs were higher than I expected, but it was FedEx so I thought that was OK. It came USPS….
Rob K. profile picture
Rob K.
13:17 06 Dec 25
Carroll Parts was great in helping us find a hard to locate part. After the sale they maintained excellent communications and tracking support. Great company to do business with.
Rob K. profile picture
Rob K.
13:17 06 Dec 25
Carroll Parts was great in helping us find a hard to locate part. After the sale they maintained excellent communications and tracking support. Great company to do business with.
Ellen S. profile picture
Ellen S.
01:02 28 Nov 25
They had the item I needed significantly cheaper than other retailers, including Amazon. The item was shipped quickly, packed well with tracking. I would happily buy from them again.
Ellen S. profile picture
Ellen S.
01:02 28 Nov 25
They had the item I needed significantly cheaper than other retailers, including Amazon. The item was shipped quickly, packed well with tracking. I would happily buy from them again.
Tj M profile picture
Tj M
15:13 14 Nov 25
Easy to find this hose for my old Craftsman vacuum. Looks like the stock, original piece and much thicker and heavier than the last replacement I found at one of the home centers. Good find, shoulda' bought two.
Tj M profile picture
Tj M
15:13 14 Nov 25
Easy to find this hose for my old Craftsman vacuum. Looks like the stock, original piece and much thicker and heavier than the last replacement I found at one of the home centers. Good find, shoulda' bought two.
Christopher S. profile picture
Christopher S.
15:01 13 Nov 25
I ordered three (3) as they were inexpensive and . . . my neighbor has the same model!

She was thrilled, and put a new blade on her X-acto knife (a furniture maker) and carefully removed the baffle, as I did, then dropped the replacement in. Cheers all around! So, No. 3 is the neighborhood spare.

I used a Magill forceps (I’m a medical writer and interviewer) in the past to remove foreign objects that fell in, while the neighbor always had a pair of long needle nose pliers handy. We both agreed that it was “about time” we had a removable/replaceable baffle. (Yes, yes, we always always unplugged the unit, even flipped the breaker, before diving in.)
Christopher S. profile picture
Christopher S.
15:01 13 Nov 25
I ordered three (3) as they were inexpensive and . . . my neighbor has the same model!

She was thrilled, and put a new blade on her X-acto knife (a furniture maker) and carefully removed the baffle, as I did, then dropped the replacement in. Cheers all around! So, No. 3 is the neighborhood spare.

I used a Magill forceps (I’m a medical writer and interviewer) in the past to remove foreign objects that fell in, while the neighbor always had a pair of long needle nose pliers handy. We both agreed that it was “about time” we had a removable/replaceable baffle. (Yes, yes, we always always unplugged the unit, even flipped the breaker, before diving in.)
Robert T. profile picture
Robert T.
21:31 11 Nov 25
Service was outstanding. The only issue was the failure of USPS to deliver the product within the originally stated time window of Oct 31 or Nov 1. It arrived Nov 6 or 7. Perhaps an Amazon delivery would be better for your customers.
Robert T. profile picture
Robert T.
21:31 11 Nov 25
Service was outstanding. The only issue was the failure of USPS to deliver the product within the originally stated time window of Oct 31 or Nov 1. It arrived Nov 6 or 7. Perhaps an Amazon delivery would be better for your customers.
Bill S. profile picture
Bill S.
05:56 08 Nov 25
Hard-to-Find Parts, Fast and Hassle-Free

I was blown away to find replacement parts for a Craftsman shop vac that’s easily 15–18 years old. Carroll Parts had exactly what I needed. The ordering process was smooth, shipping was fast, and everything arrived well-packaged and in perfect condition. It’s rare to find a company that stocks legacy parts and delivers top-notch service. Highly recommend for anyone trying to keep their older tools running strong!
Bill S. profile picture
Bill S.
05:56 08 Nov 25
Hard-to-Find Parts, Fast and Hassle-Free

I was blown away to find replacement parts for a Craftsman shop vac that’s easily 15–18 years old. Carroll Parts had exactly what I needed. The ordering process was smooth, shipping was fast, and everything arrived well-packaged and in perfect condition. It’s rare to find a company that stocks legacy parts and delivers top-notch service. Highly recommend for anyone trying to keep their older tools running strong!
Cheryl B. profile picture
Cheryl B.
18:58 07 Nov 25
I was sooo impressed! I have a ceiling fan that has up and downward lights, too. After 20 years, the remote wore out. I looked on-line and couldn't see where I could buy the same thing, since so many years. I ended up phoning Carroll Parts and got the most INFORMATIVE, patient man who directed me to a remote that WOULD work for my old unit--it just looked different and had been rebranded. I received it and am back on track! These days, a consumer doesn't always get great help "from a human"!! It was GREAT! Highly recommend!!
Cheryl B. profile picture
Cheryl B.
18:58 07 Nov 25
I was sooo impressed! I have a ceiling fan that has up and downward lights, too. After 20 years, the remote wore out. I looked on-line and couldn't see where I could buy the same thing, since so many years. I ended up phoning Carroll Parts and got the most INFORMATIVE, patient man who directed me to a remote that WOULD work for my old unit--it just looked different and had been rebranded. I received it and am back on track! These days, a consumer doesn't always get great help "from a human"!! It was GREAT! Highly recommend!!
Karen profile picture
Karen
05:19 26 Oct 25
Quick delivery, excellent price, great communication and a large volume of parts available. Perfect transaction. Thank you!
Karen profile picture
Karen
05:19 26 Oct 25
Quick delivery, excellent price, great communication and a large volume of parts available. Perfect transaction. Thank you!
Luis C. profile picture
Luis C.
17:33 20 Oct 25
Requested a tank-only for an old model In-Sinkerator and Levi gave me a quick answer, a timely delivery, fair price.
The tank was easy to install, and it operated correctly.
Luis C. profile picture
Luis C.
17:33 20 Oct 25
Requested a tank-only for an old model In-Sinkerator and Levi gave me a quick answer, a timely delivery, fair price.
The tank was easy to install, and it operated correctly.
Rosie S. profile picture
Rosie S.
21:04 11 Oct 25
If I could give your compay & Bob, in particular, 10 stars I would do that. I am a senior and I can honestly say that this is the first company I have dealt with in a LONG time that knows the meaning of customer service. Bob went out of his way to let me know the status of my order when FedEx seemed to have a problem with my delivery. Kudos to Bob and Carroll Parts. Your service was MUCH appreciated. Thx
Rosie S. profile picture
Rosie S.
21:04 11 Oct 25
If I could give your compay & Bob, in particular, 10 stars I would do that. I am a senior and I can honestly say that this is the first company I have dealt with in a LONG time that knows the meaning of customer service. Bob went out of his way to let me know the status of my order when FedEx seemed to have a problem with my delivery. Kudos to Bob and Carroll Parts. Your service was MUCH appreciated. Thx
Anton R. profile picture
Anton R.
19:09 11 Oct 25
Ordered 2 separate items from this company. Both of them processed and shipped very fast. Once received, the items were in excellent working condition and had no problems installing them where they were needed. Thank you!
Anton R. profile picture
Anton R.
19:09 11 Oct 25
Ordered 2 separate items from this company. Both of them processed and shipped very fast. Once received, the items were in excellent working condition and had no problems installing them where they were needed. Thank you!
Howard T. profile picture
Howard T.
18:06 03 Oct 25
I needed the mounting hardware to mount my Insinkerator disposal to my new kitchen sink. I called to order the parts and the sales person knew exactly what I needed and gave me a couple of choices to choose from. Price was reasonable and shipping was fast.
Howard T. profile picture
Howard T.
18:06 03 Oct 25
I needed the mounting hardware to mount my Insinkerator disposal to my new kitchen sink. I called to order the parts and the sales person knew exactly what I needed and gave me a couple of choices to choose from. Price was reasonable and shipping was fast.
Travis N. profile picture
Travis N.
14:22 04 Sep 25
This a a great company. They recommend the appropriate parts I needed when I called and asked questions. (Yes I was able to speak with a real human.) Both times they were very helpful and knowledgeable about the product. Buy from them i stead of feeding the amazon monster.
Travis N. profile picture
Travis N.
14:22 04 Sep 25
This a a great company. They recommend the appropriate parts I needed when I called and asked questions. (Yes I was able to speak with a real human.) Both times they were very helpful and knowledgeable about the product. Buy from them i stead of feeding the amazon monster.
Rusty A. profile picture
Rusty A.
23:00 26 Aug 25
The remote control for my bedroom ceiling fan, the only way to start it and turn on the light had given op the ghost. I contacted Carroll parts and had a new one in two days,, What an amazing customer service. If I have need of any other parts for anything in my house, you can bet your bottom dollar I will call them again!
Rusty A. profile picture
Rusty A.
23:00 26 Aug 25
The remote control for my bedroom ceiling fan, the only way to start it and turn on the light had given op the ghost. I contacted Carroll parts and had a new one in two days,, What an amazing customer service. If I have need of any other parts for anything in my house, you can bet your bottom dollar I will call them again!
Karen K (Karen K. profile picture
Karen K (Karen K.
21:07 20 Aug 25
I ordered an "InSinkErator 76694 Stopper Cover Control Plus" to replace the previous one I had. I provided the part number to the Customer Service person I spoke with. Unfortunately, the part # I had no longer exist. However, per my description of the part, the Customer Service person was able to locate the identical part (different number). My order was fulfilled immediately and arrived in just a few days. The fit and function is perfect! I am happy the part was in stock and arrived so quickly. Thank you!
Karen K (Karen K. profile picture
Karen K (Karen K.
21:07 20 Aug 25
I ordered an "InSinkErator 76694 Stopper Cover Control Plus" to replace the previous one I had. I provided the part number to the Customer Service person I spoke with. Unfortunately, the part # I had no longer exist. However, per my description of the part, the Customer Service person was able to locate the identical part (different number). My order was fulfilled immediately and arrived in just a few days. The fit and function is perfect! I am happy the part was in stock and arrived so quickly. Thank you!
Mary J. profile picture
Mary J.
18:09 07 Aug 25
The gentleman that I talked with on the phone was very polite and helpful. He answered all my questions so I could make sure that I was ordering the correct part. Great place to do business with!
Mary J. profile picture
Mary J.
18:09 07 Aug 25
The gentleman that I talked with on the phone was very polite and helpful. He answered all my questions so I could make sure that I was ordering the correct part. Great place to do business with!
Daniel D. profile picture
Daniel D.
13:53 06 Aug 25
Very good overall experience. Website was easy to use and the order processed quickly. Shipping got hung up by Fedex for several days. Carroll may want to explore alternative shippers.
Daniel D. profile picture
Daniel D.
13:53 06 Aug 25
Very good overall experience. Website was easy to use and the order processed quickly. Shipping got hung up by Fedex for several days. Carroll may want to explore alternative shippers.
Forest W. profile picture
Forest W.
00:38 24 Jul 25
Needed to replace the faucet portion of our hot water dispenser I was so happy to know that you had a replacement! Thank you it's a perfect replacement and working like brand new.
Forest W. profile picture
Forest W.
00:38 24 Jul 25
Needed to replace the faucet portion of our hot water dispenser I was so happy to know that you had a replacement! Thank you it's a perfect replacement and working like brand new.
CHRIS D. profile picture
CHRIS D.
23:05 22 Jul 25
Great customer service!
CHRIS D. profile picture
CHRIS D.
23:05 22 Jul 25
Great customer service!
Michael H. profile picture
Michael H.
10:30 19 Jul 25
I ordered a specific part and it came correctly on time
Michael H. profile picture
Michael H.
10:30 19 Jul 25
I ordered a specific part and it came correctly on time
Tucker P. profile picture
Tucker P.
14:44 18 Jul 25
Parts were shipped in a timely manner and without problems. part worked and we're up and working
Tucker P. profile picture
Tucker P.
14:44 18 Jul 25
Parts were shipped in a timely manner and without problems. part worked and we're up and working
Sara G. profile picture
Sara G.
03:00 18 Jul 25
The part was what I needed….it was so hard finding this exact part to fix our water supply to our refrigerator. Also, added bonus, the price was good…. Better than Amazon!
Sara G. profile picture
Sara G.
03:00 18 Jul 25
The part was what I needed….it was so hard finding this exact part to fix our water supply to our refrigerator. Also, added bonus, the price was good…. Better than Amazon!
Rebecca G. profile picture
Rebecca G.
19:26 17 Jul 25
Best website that gives a great description of these little screws I needed for my garbage disposal unit. This was something I couldn’t buy in person in my city because not one hardware store carried such items. Although I paid more in shipping then the product itself, it’s worth the money because it saved me the stress and time searching; too convenient!
Rebecca G. profile picture
Rebecca G.
19:26 17 Jul 25
Best website that gives a great description of these little screws I needed for my garbage disposal unit. This was something I couldn’t buy in person in my city because not one hardware store carried such items. Although I paid more in shipping then the product itself, it’s worth the money because it saved me the stress and time searching; too convenient!
Thom D. profile picture
Thom D.
17:38 14 Jul 25
Had the parts I required for a 21 yo fan. Ordering was straight forward and shipping was quick and received on time. The part worked perfectly and I am pleased to have fan and lighting functional again.
Thom D. profile picture
Thom D.
17:38 14 Jul 25
Had the parts I required for a 21 yo fan. Ordering was straight forward and shipping was quick and received on time. The part worked perfectly and I am pleased to have fan and lighting functional again.
Skunk G. profile picture
Skunk G.
13:47 14 Jul 25
Secure service, fast shipping, perfect part for our sink! Thank you
Skunk G. profile picture
Skunk G.
13:47 14 Jul 25
Secure service, fast shipping, perfect part for our sink! Thank you
Anne O. profile picture
Anne O.
21:43 13 Jul 25
Easy to order and arrived on time. Would have been even better if the price was lower.
Anne O. profile picture
Anne O.
21:43 13 Jul 25
Easy to order and arrived on time. Would have been even better if the price was lower.
Joanne S. profile picture
Joanne S.
14:24 09 Jul 25
Exactly what I needed. Thank you.
Joanne S. profile picture
Joanne S.
14:24 09 Jul 25
Exactly what I needed. Thank you.
Eric F. profile picture
Eric F.
14:02 09 Jul 25
Replacement instant hot water dispenser came quickly. I found no other supplier offering just the heater. It was significantly less expensive than buying the heater and faucets.
Eric F. profile picture
Eric F.
14:02 09 Jul 25
Replacement instant hot water dispenser came quickly. I found no other supplier offering just the heater. It was significantly less expensive than buying the heater and faucets.
Dave G. profile picture
Dave G.
20:51 08 Jul 25
Best all-around value for price and quality of parts, professional service, and prompt reasonably priced delivery. 👍👍
Dave G. profile picture
Dave G.
20:51 08 Jul 25
Best all-around value for price and quality of parts, professional service, and prompt reasonably priced delivery. 👍👍
Ed L profile picture
Ed L
20:06 01 Jul 25
I was slightly disappointed when I ordered the right part for my discontinued Craftsman shop vac. I ordered a replacement blower wheel that actually fits a Rigid. The problem was the one sent was only a 1/4" between the impeller and my original wheel was 3/8". Good news is the Representative found the correct wheel. Back in business. I however, had to pay for return shipping.
Ed L profile picture
Ed L
20:06 01 Jul 25
I was slightly disappointed when I ordered the right part for my discontinued Craftsman shop vac. I ordered a replacement blower wheel that actually fits a Rigid. The problem was the one sent was only a 1/4" between the impeller and my original wheel was 3/8". Good news is the Representative found the correct wheel. Back in business. I however, had to pay for return shipping.
Charles M. profile picture
Charles M.
19:25 01 Jul 25
Was initially sent the wrong part, after specifically asking if the part # would work for my replacement. We shipped the incorrect part back and received the new one yesterday. So all is good.
Charles M. profile picture
Charles M.
19:25 01 Jul 25
Was initially sent the wrong part, after specifically asking if the part # would work for my replacement. We shipped the incorrect part back and received the new one yesterday. So all is good.
Nancy S. profile picture
Nancy S.
02:35 28 Jun 25
High quality parts. Delivered and packed nicely.
Nancy S. profile picture
Nancy S.
02:35 28 Jun 25
High quality parts. Delivered and packed nicely.
Catherine B. profile picture
Catherine B.
23:37 24 Jun 25
I was delighted to find a replacement plunger for my disposal. It arrived quickly and was in excellent condition. A smooth and satisfying experience from start to finish.
Catherine B. profile picture
Catherine B.
23:37 24 Jun 25
I was delighted to find a replacement plunger for my disposal. It arrived quickly and was in excellent condition. A smooth and satisfying experience from start to finish.
Linda H. profile picture
Linda H.
01:06 24 Jun 25
Part came and it fit perfect
Linda H. profile picture
Linda H.
01:06 24 Jun 25
Part came and it fit perfect
Christine D. profile picture
Christine D.
19:32 23 Jun 25
Great experience with Carroll parts! When I mistakenly ordered the incorrect part, the folks at Carroll helped me to find the correct part and wavied the restocking fee. I got the right part in no time thanks to their help!
Christine D. profile picture
Christine D.
19:32 23 Jun 25
Great experience with Carroll parts! When I mistakenly ordered the incorrect part, the folks at Carroll helped me to find the correct part and wavied the restocking fee. I got the right part in no time thanks to their help!
patricia P. profile picture
patricia P.
16:04 23 Jun 25
Very accommodating when I realized I needed to change address. No delay in delivery and part fit perfectly for my needs.
Thank you! Patricia Patterson
patricia P. profile picture
patricia P.
16:04 23 Jun 25
Very accommodating when I realized I needed to change address. No delay in delivery and part fit perfectly for my needs.
Thank you! Patricia Patterson
Jim S. profile picture
Jim S.
21:11 21 Jun 25
staff was very helpful with my questions and led me to a successful fix of my problem.
Jim S. profile picture
Jim S.
21:11 21 Jun 25
staff was very helpful with my questions and led me to a successful fix of my problem.
Chuck W. profile picture
Chuck W.
16:06 21 Jun 25
Best Service Ever! From answering my questions to fulfilling my order, Carroll Parst exceeded my expectations. I needed wheels for a 32+ year old Sears Wet/Dry vac and they were able to accommodate. They researched my product, found the correct part, and shipped almost immediately. I even followed up on the order because the parts were shipped to an APO box and their customer service department answered my inquiry in less than 24 hours. Highly recommended!
Chuck W. profile picture
Chuck W.
16:06 21 Jun 25
Best Service Ever! From answering my questions to fulfilling my order, Carroll Parst exceeded my expectations. I needed wheels for a 32+ year old Sears Wet/Dry vac and they were able to accommodate. They researched my product, found the correct part, and shipped almost immediately. I even followed up on the order because the parts were shipped to an APO box and their customer service department answered my inquiry in less than 24 hours. Highly recommended!
Sparky E. profile picture
Sparky E.
19:45 20 Jun 25
Loved that the part I needed showed other parts associated, as well as a video on proper installation. Delivery was quick, price was right. Would use again.
Sparky E. profile picture
Sparky E.
19:45 20 Jun 25
Loved that the part I needed showed other parts associated, as well as a video on proper installation. Delivery was quick, price was right. Would use again.
Mike V. profile picture
Mike V.
22:40 18 Jun 25
Very helpful and responsive to emailed questions. I would recommend Carroll Parts. Very satisfied.
Mike V. profile picture
Mike V.
22:40 18 Jun 25
Very helpful and responsive to emailed questions. I would recommend Carroll Parts. Very satisfied.
Hans S. profile picture
Hans S.
13:53 18 Jun 25
Excellent price. Extensive selection. Fast shipping. Easy!
Hans S. profile picture
Hans S.
13:53 18 Jun 25
Excellent price. Extensive selection. Fast shipping. Easy!
John D. profile picture
John D.
19:57 17 Jun 25
This was the first time I made a purchase at Carroll Parts. The parts were exactly what I wanted. The price was very reasonable. The order was easy to place and the delivery was great. I highly recommend this company and I will order from them again. Thanks for helping me.
John D. profile picture
John D.
19:57 17 Jun 25
This was the first time I made a purchase at Carroll Parts. The parts were exactly what I wanted. The price was very reasonable. The order was easy to place and the delivery was great. I highly recommend this company and I will order from them again. Thanks for helping me.
Jim B profile picture
Jim B
11:07 17 Jun 25
Found exact OEM part for my older Shop Vac at Carroll Parts. Manufacturer site listed this part as no longer available. A phone call confirmed part was in stock at Carroll. I then placed an online order and received the part shortly after. The part was an exact fit and function as the original at a price cheaper than non-OEM parts found on other sites. I've ordered from Carroll in the past with the same great results.
Jim B profile picture
Jim B
11:07 17 Jun 25
Found exact OEM part for my older Shop Vac at Carroll Parts. Manufacturer site listed this part as no longer available. A phone call confirmed part was in stock at Carroll. I then placed an online order and received the part shortly after. The part was an exact fit and function as the original at a price cheaper than non-OEM parts found on other sites. I've ordered from Carroll in the past with the same great results.
Curt D. profile picture
Curt D.
20:46 16 Jun 25
I found a hard to find part on Carroll Parts website, ordered it and received it as they promised.
Curt D. profile picture
Curt D.
20:46 16 Jun 25
I found a hard to find part on Carroll Parts website, ordered it and received it as they promised.
John N profile picture
John N
16:58 16 Jun 25
Part Fitted well.. thanks
John N profile picture
John N
16:58 16 Jun 25
Part Fitted well.. thanks
Tim C. profile picture
Tim C.
21:36 11 Jun 25
Great selection, fast shipping, and fair price. Highly recommend.
Tim C. profile picture
Tim C.
21:36 11 Jun 25
Great selection, fast shipping, and fair price. Highly recommend.
John I. profile picture
John I.
09:21 10 Jun 25
Perfect experience
John I. profile picture
John I.
09:21 10 Jun 25
Perfect experience
Hal B. profile picture
Hal B.
19:19 08 Jun 25
I've been ordering replacement humidifier filters from Carroll Parts for many years. They are always very responsive and the filters have always been a perfect fit. That's why I keep going back to them.
Hal B. profile picture
Hal B.
19:19 08 Jun 25
I've been ordering replacement humidifier filters from Carroll Parts for many years. They are always very responsive and the filters have always been a perfect fit. That's why I keep going back to them.
Marilyn F. profile picture
Marilyn F.
23:20 06 Jun 25
Excellent communication with customer service. Parts fit perfectly
Marilyn F. profile picture
Marilyn F.
23:20 06 Jun 25
Excellent communication with customer service. Parts fit perfectly
Chantal L. profile picture
Chantal L.
21:01 06 Jun 25
We are very satisfied with the part. It works perfectly. But the shipping cost was expensive, double the price of the purchased item. Especially since we are Canadian and have to pay for the exchange.
Thank you.
Chantal L. profile picture
Chantal L.
21:01 06 Jun 25
We are very satisfied with the part. It works perfectly. But the shipping cost was expensive, double the price of the purchased item. Especially since we are Canadian and have to pay for the exchange.
Thank you.
john C. profile picture
john C.
22:36 05 Jun 25
The part fit my craftsman shop vac perfectly. Thanks for your suggested switch. I was told by craftsman that the on off switch was no longer available. Thanks for saving me the cost of a new shop vac.
john C. profile picture
john C.
22:36 05 Jun 25
The part fit my craftsman shop vac perfectly. Thanks for your suggested switch. I was told by craftsman that the on off switch was no longer available. Thanks for saving me the cost of a new shop vac.
Calvin F. profile picture
Calvin F.
12:35 05 Jun 25
Excellent experience. Sent exactly what I ordered. Easy to browse website.
Calvin F. profile picture
Calvin F.
12:35 05 Jun 25
Excellent experience. Sent exactly what I ordered. Easy to browse website.
Christianna R. profile picture
Christianna R.
19:42 04 Jun 25
Parts came on time and packaged well
Christianna R. profile picture
Christianna R.
19:42 04 Jun 25
Parts came on time and packaged well
Dawn W. profile picture
Dawn W.
18:23 02 Jun 25
Good price & fast shipping
Dawn W. profile picture
Dawn W.
18:23 02 Jun 25
Good price & fast shipping
Tim B. profile picture
Tim B.
14:59 02 Jun 25
Parts arrived later than originally forecast. fit was good. Shipping cost more than parts. Could have shipped USPS for less
Tim B. profile picture
Tim B.
14:59 02 Jun 25
Parts arrived later than originally forecast. fit was good. Shipping cost more than parts. Could have shipped USPS for less
Jim B. profile picture
Jim B.
06:33 30 May 25
The part I needed delivered quickly.
Jim B. profile picture
Jim B.
06:33 30 May 25
The part I needed delivered quickly.
Mel P. profile picture
Mel P.
15:56 29 May 25
Prompt delivery and accurately filled order.
Mel P. profile picture
Mel P.
15:56 29 May 25
Prompt delivery and accurately filled order.
Brian S. profile picture
Brian S.
14:07 28 May 25
Install was easy and vacuum now works !
Brian S. profile picture
Brian S.
14:07 28 May 25
Install was easy and vacuum now works !
Mike & Vickie S. profile picture
Mike & Vickie S.
12:01 28 May 25
Great service and the representative was very informative. Much appreciate the support and I will recommend Carroll Parts.
Mike & Vickie S. profile picture
Mike & Vickie S.
12:01 28 May 25
Great service and the representative was very informative. Much appreciate the support and I will recommend Carroll Parts.
Arlene W. profile picture
Arlene W.
22:55 27 May 25
The part I needed was in stock and was shipped immediately. When I received the item, there was a QR code with a video on how to install this part, it was extremely helpful. Highly recommend this company.
Arlene W. profile picture
Arlene W.
22:55 27 May 25
The part I needed was in stock and was shipped immediately. When I received the item, there was a QR code with a video on how to install this part, it was extremely helpful. Highly recommend this company.
ricardo M. profile picture
ricardo M.
17:40 27 May 25
I Did enjoyed the professional care and fast resolution of my items in a friendly manner.
ricardo M. profile picture
ricardo M.
17:40 27 May 25
I Did enjoyed the professional care and fast resolution of my items in a friendly manner.
KASANDRA C. profile picture
KASANDRA C.
12:39 24 May 25
Great customer service!!!
KASANDRA C. profile picture
KASANDRA C.
12:39 24 May 25
Great customer service!!!
Lawrence G. profile picture
Lawrence G.
16:55 23 May 25
I searched and searched for a part I needed for my shop vacuum way out of date, running into a brick wall at every search until Carroll parts they had exactly what I wanted and I purchased the part, a perfect fit.
Lawrence G. profile picture
Lawrence G.
16:55 23 May 25
I searched and searched for a part I needed for my shop vacuum way out of date, running into a brick wall at every search until Carroll parts they had exactly what I wanted and I purchased the part, a perfect fit.
Shawn M. profile picture
Shawn M.
23:50 22 May 25
Wonderful business to shop at!! If Carroll Parts don't have it, you don't need it!!
Shawn M. profile picture
Shawn M.
23:50 22 May 25
Wonderful business to shop at!! If Carroll Parts don't have it, you don't need it!!
BEN M. profile picture
BEN M.
19:11 22 May 25
I shouldn’t have to pay more in shipping than I did for the actual part.
BEN M. profile picture
BEN M.
19:11 22 May 25
I shouldn’t have to pay more in shipping than I did for the actual part.
Mark M. profile picture
Mark M.
17:19 21 May 25
They had the part that I was searching for. I received it when they said that I would and the part was exactly what I was searching for. I installed it and the heater is working perfectly.

Thanks 👍
Mark M. profile picture
Mark M.
17:19 21 May 25
They had the part that I was searching for. I received it when they said that I would and the part was exactly what I was searching for. I installed it and the heater is working perfectly.

Thanks 👍
alvin B. profile picture
alvin B.
03:22 14 May 25
The parts were very reasonable. Shipping was a bit expensive but the process was A1.
alvin B. profile picture
alvin B.
03:22 14 May 25
The parts were very reasonable. Shipping was a bit expensive but the process was A1.
Joseph R Spadea J. profile picture
Joseph R Spadea J.
13:06 13 May 25
Shipping was too expensive, otherwise a great service.
Joseph R Spadea J. profile picture
Joseph R Spadea J.
13:06 13 May 25
Shipping was too expensive, otherwise a great service.
Matthew L. profile picture
Matthew L.
23:19 05 May 25
Good price and prompt service! Who needs Amazon!
Matthew L. profile picture
Matthew L.
23:19 05 May 25
Good price and prompt service! Who needs Amazon!
Rick M. profile picture
Rick M.
23:02 05 May 25
Replacement blower wheel for 25 year old craftsman shop vac fit perfectly. Up and running again like new.
Rick M. profile picture
Rick M.
23:02 05 May 25
Replacement blower wheel for 25 year old craftsman shop vac fit perfectly. Up and running again like new.
Lorne S. profile picture
Lorne S.
20:08 05 May 25
Well executed order fast shipping
Lorne S. profile picture
Lorne S.
20:08 05 May 25
Well executed order fast shipping
Nancy K. profile picture
Nancy K.
19:20 05 May 25
great customer service
Nancy K. profile picture
Nancy K.
19:20 05 May 25
great customer service
James F. profile picture
James F.
16:01 04 May 25
Quality product Fast shipping
James F. profile picture
James F.
16:01 04 May 25
Quality product Fast shipping
Don P. profile picture
Don P.
20:50 02 May 25
Got the part I needed at a great price. It arrived in 2 days. I couldn't ask for anything more.
Don P. profile picture
Don P.
20:50 02 May 25
Got the part I needed at a great price. It arrived in 2 days. I couldn't ask for anything more.
Matthew M. profile picture
Matthew M.
19:43 29 Apr 25
I received what I ordered in good condition. Worked well when installed.
Matthew M. profile picture
Matthew M.
19:43 29 Apr 25
I received what I ordered in good condition. Worked well when installed.
Andrew B profile picture
Andrew B
07:45 29 Apr 25
They had a hard to find part I was looking for. The part showed up on time and worked great. Will use again in future
Andrew B profile picture
Andrew B
07:45 29 Apr 25
They had a hard to find part I was looking for. The part showed up on time and worked great. Will use again in future
Robert W. profile picture
Robert W.
14:41 21 Apr 25
Great experience
Robert W. profile picture
Robert W.
14:41 21 Apr 25
Great experience
David S. profile picture
David S.
01:13 19 Apr 25
Only place I found on line to replace broken handle to hot water dispenser.
David S. profile picture
David S.
01:13 19 Apr 25
Only place I found on line to replace broken handle to hot water dispenser.
William T. profile picture
William T.
17:41 15 Apr 25
Very good delivery with the right part sent for my kitchen sink, though the price did not totally "drain" me, like everything in plumbing, especially the plumbers themselves, it seemed a wee bit expensive. Appreciate your service.
William T. profile picture
William T.
17:41 15 Apr 25
Very good delivery with the right part sent for my kitchen sink, though the price did not totally "drain" me, like everything in plumbing, especially the plumbers themselves, it seemed a wee bit expensive. Appreciate your service.

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Our Story

Founded as a repair service business in 1938, Carroll Parts gradually transitioned over the years into a full-scale distributor of HVAC & appliance parts. Serving all 50 states, our strong commitment to customer service and product knowledge allows us to get our customer the right parts for their repair, on time.

About Carroll Parts

Sales & Customer Service

+1-800-654-3545

[email protected]

8:00 am - 5:00 pm CT Mon-Fri

Location

3225 Roanoke Road

Kansas City, MO 64111

8:00 am - 5:00 pm CT Mon-Fri

Get Special Offers & News From Carroll Parts

Subscription Form

Sales & Customer Service

+1-800-654-3545

[email protected]

8:00 am - 5:00 pm CT Mon-Fri

Location

3225 Roanoke Road

Kansas City, MO 64111

8:00 am - 5:00 pm CT Mon-Fri

Our Story

Founded as a repair service business in 1938, Carroll Parts gradually transitioned over the years into a full-scale distributor of HVAC & appliance parts. Serving all 50 states, our strong commitment to customer service and product knowledge allows us to get our customer the right parts for their repair, on time.

About Carroll Parts